EASY CARE TIPS

To get the longest life and preserve the beauty of your natural stone, follow these simple tips:

COASTERS: Use coasters under all glasses, particularly those containing alcohol or citrus juices.

TRIVETS: While many stones can withstand heat, the use of trivets or mats is recommended.

SPILLS: Blot the spill with a paper towel immediately. Don't wipe the area, it will spread the spill. Flush the area with water and mild soap and rinse several times. Dry the area thoroughly with a soft cloth. Repeat as necessary.

CLEANING
  • Clean stone surfaces with a neutral cleaner, stone soap, or a mild liquid dishwashing detergent and warm water.
  • Similar to any item cleaned in your home, an excessive concentration of cleaner or soap may leave a film and cause streaks. Follow manufacturer recommendations.
  • Use a soft cloth for surfaces for best results.
  • Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth.
  • Change the rinse water frequently.
  • In the bath or other wet areas, soap scum can be minimized by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover or a solution of ammonia and water (about 1/2 cup ammonia to a gallon of water). Frequent or over-use of an ammonia solution may eventually dull the surface of some stone types.
  • In outdoor pool, patio or hot tub areas, flush with clear water and use mild bleach solution to remove algae or moss.

CLEANING PRODUCTS

Many suppliers offer products used for stone cleaning.Products containing lemon, vinegar or otheracids may dull or etch calcareous stones. Scouring powders or creams often contain abrasives that may scratch certain stones.

Many commercially available rust removers (laundry rust stain removers, toilet bowl cleaners) contain trace levels of hydrofluoric acid (HF). This acid attacks silicates as well as other minerals. All stones, including granite and quartzite, are susceptible to damage if exposed to HF.

SEALING

Sealing is a common step taken on some stones as an extra precaution against staining. In fact, the sealing products used in the stone industry are "impregnators" which do not actually seal the stone, but more correctly act as a repellent rather than a sealer. Sealing does not make the stone stain proof, rather it makes the stone more stain resistant. When consulting with your stone supplier, you may find that many stones do not require sealing. However, applying an impregnating sealer is a common practice.

When considering sealing, remember that sealing the stone does not make the stone stain proof, it makes it more resistant to staining.

If a sealer is applied in a food preparation area, be sure that it is non-toxic and safe for use.

Consult with your supplier or sealing manufacturer specific to the type of sealer and frequency of use recommended.

Stain Identification Tips

Identifying the type of stain on the stone surface is the key to removing it. Stains can be oil based, organic, metallic, biological, ink based, paint based, acid based. If you don't know what caused the stain, consider likely staining agents that may have been present. Here are some questions you consider:

  • Where is the Stain Located?
  • Is it near a plant, a food service area, an area where cosmetics are used?
  • What color is it?
  • What is the shape or pattern?
  • What occurs in the area around the stain?

Stain Removal Steps

Surface stains can often be removed by cleaning with an appropriate cleaning product or household chemical.

What Type of Stain is It?

The following sections describe the types of stains you may have to deal with and the appropriate household chemicals to use and how to prepare and apply a poultice to remove the stain.

Oil-based:(grease, plumbers' putty, tar, cooking oil, milk, cosmetics) An oil-based stain will darken the stone and normally must be chemically dissolved so the source of the stain can be flushed or rinsed away. Clean gently with a soft, liquid cleanser with one of the following: household detergent, mineral spirits, or acetone.

Organic: (coffee, tea, wine, fruit, tobacco, paper, food, urine, leaves, bark, bird droppings) May cause a pinkish-brown stain and may disappear after the source of the stain has been removed. Outdoors, with the sources removed, sun and rain action will generally bleach out the stains. Indoors, clean with 12% hydrogen peroxide (hair bleaching strength) and a few drops of ammonia.

Metal:(iron, rust, copper, bronze) Iron or rust stains are orange to brown in color and follow the shape of the staining object such as nails, bolts, screws, cans, flower pots, metal furniture. Copper and bronze stains appear as green or muddy-brown and result from the action of moisture on nearby or embedded bronze, copper or brass items. Metal stains must be removed with a poultice. (See website on Using a Poultice – www.marble-institute.com/consumers/poultices/. Deep-seated, rusty stains are extremely difficult to remove and the stone may be permanently stained.

Biological:(algae, mildew, lichens, moss, fungi) Clean with diluted cleaning solution. Use a 1/2 cup of any of the following: ammonia, bleach, or hydrogen peroxide and a gallon of water. Reminder: do not mix bleach and ammonia.

Ink :(magic marker, pen, ink) On light colored stones, clean with bleach or hydrogen peroxide. On dark colored stones, clean with lacquer thinner or acetone.

Paint:Small amounts can be removed with lacquer thinner or scraped off carefully with a razor blade. Heavy paint coverage should be removed only with a commercial "heavy liquid" paint stripper available from hardware stores and paint centers. These strippers normally contain caustic soda or lye. Do not use acids or flame tools to strip paint from stone. Paint strippers can etch the surface of the stone; re-polishing may be necessary. Follow the manufacturer's directions for use of these products, and flush the area thoroughly with clean water. Protect yourself with rubber gloves and eye protection, and work in a well-ventilated area. Use only wood or plastic scrapers for removing the sludge and curdled paint. Normally, latex and acrylic paints will not cause staining. Oil-based paints, linseed oil, putty, caulks and sealants may cause oily stains. Refer to the section on oil-based stains.

Water Spots and Rings :(surface accumulation of hard water) Buff with dry 0000 steel wool.

Fire and Smoke Damage:Older stones and smoke or fire stained fireplaces may require a thorough cleaning. When the smoke is removed, there may also be some etching (due to carbonic & other acids in smoke). Commercially available "smoke removers" may save time and effort.

Etch Marks:(caused by acids left on the surface of the stone) Some materials will etch the finish but not leave a stain. Others will both etch and stain. Contact your stone dealer or call a professional stone restorer for refinishing or re-polishing etched areas.

Efflorescence:(a white powder that may appear on the surface of the stone) Efflorescence is caused by the deposition of mineral salts carried by water from below the surface of the stone. When the water evaporates, it leaves the powdery substance. If the installation is new, dust mop or vacuum the powder. You may have to do this several times as the stone dries out. Do not use water to remove the powder; it will only temporarily disappear. If the problem persists, contact your installer to help identify and remove the cause of the moisture.

Scratches and Nicks

Slight surface scratches may be buffed with dry 0000 steel wool. Deeper scratches and nicks in the surface of the stone should be repaired and re-polished by a professional.

Using a Poultice

Go to www.marble-institute.com/consumers/poultices/ for more information, or call a stone professional (recommended).

Natural Stone Easy to Clean and Maintain!

Call your professional stone supplier, installer or a restoration specialist for problems that appear too difficult to handle.

Source: The Marble Institute of America


MISCELLANEOUS


What is an impregnator sealer? How does it help stone?

Impregnator sealer consists of microscopic balls of silicone that attach themselves to crevices inside the stone. These balls become a permanent part of the stone, and act as a waterproof shield.

How often do I need to apply penetrating sealer to my natural stone surfaces?

There is no set rule on how often to seal your natural stone. Sealing can be as frequent as six months for higher traffic areas on marble, slate, travertine, and limestone or every couple of years for granite countertops. Also some sealers provide for only a single application every ten years. Please review the guidelines for each individual sealer.

Why does granite need to be sealed?

All natural stone including marble and granite, must be properly sealed to protect against staining. Without proper and regular sealing, granite and other natural stones are porous and can absorb spilled substances and leave unsightly stains and marks.

What can I use to seal natural stone and where can I buy it?

A sealer that penetrates and protects natural stone and tile can be purchased at any home improvement or hardware store.

If I chip, scratch or crack my granite, can it be repaired?

Chipping and scratching can occasionally occur. Scratches can happen when a harder material such as another piece of stone or soil from a plant that contains sand rubs across the surface of the counter. Chipping can occur, especially on finer edges (i.e. cove dupont, ogee) if they are struck with a hard object. While we cannot warranty the material against damage, we can send out a member of our team to inspect the damage and repair fine scratches and small chips. If you know when the chipping occurred and can save the piece that comes out, it is helpful.